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A new Mustang service and restoration shop recently opened near me in Colorado Springs. It's called Classic Mustangs LLC and it's owned and run by Terry Moreland.

https://classicmustangs.com/

A friend recommended I let my local Mustang Club know about this new shop. However, a quick web search revealed multiple, seriously horrific complaints about Terry Moreland. Apparently, he was located in Denver, then Castle Rock and now Colorado Springs. This makes me wonder if he keeps moving south to escape his bad reputation.

I did find one recommendation for Terry Moreland here on VMF from years ago, but that was all. I found some positive reviews on Yelp, but I know enough about Yelp to know their reviews are worthless. (Businesses pay Yelp to reveal only positive reviews. Businesses who don't pay only get negative reviews displayed. )

Of course, any business can have disgruntled customers, but the complaints I've seen are all very similar: shoddy work, overcharging and valuable parts mysteriously missing from customer cars. Here's a link to a typical complaint:

Ripoff Report | Classic & Performance Mustangs Complaint Review Denver, Colorado

Thus, I would like to know if anyone here on VMF has experience with Terry Moreland. I want to get some more data points before recommending him, or not, to my Mustang club.

Thanks.
 

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That surprises me about yelp but I wouldn’t call Yelp reviews worthless. (regardless if an owner is paying or not) I do a lot of restaurant reviews on there and if there’s enough detail in a review, it’s generally not BS.
 

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Never heard of Terry Moreland..... and I’m actually from Denver.
 

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I can't say that I can remember anything good OR bad about him. What I can tell you is that the minute I saw the name it instantly sounded VERY familiar. Don't know if that's my internal douche radar going off or....
 

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did you check with the Early Mustang Club of Colorado members? seems to me they might have a few members that have had dealings with him.
 

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Discussion Starter #7
That surprises me about yelp but I wouldn’t call Yelp reviews worthless. (regardless if an owner is paying or not) I do a lot of restaurant reviews on there and if there’s enough detail in a review, it’s generally not BS.
One can get some good information from a detailed restaurant review. So, I will change my statement to say Yelp reviews are "questionable". My son is the bar manager at a trendy restaurant in Seattle. Yelp people consistently call him and say things like, "Hey, you've got a lot of positive reviews for your restaurant waiting. For a nominal fee, we can post those reviews". My son tells them to slag off.

I wasn't aware of the Early Mustang Club of Colorado. I will reach out to them and see if I get a response. (I'm wondering about this because whenever I contact the Pueblo Mustang Club, I never hear anything back.)

Thanks.
 

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Guys, I would second the "stay away" from Terry Moreland comment. I had personal dealings with him in Denver years ago. He is not good guy, and he is not honest.

On a side note, do any of the Colorado guys know anything about a 1966 white mustang fastback (A code with an automatic) with a custom "checker" paint scheme on the hood and a black interior? The hood recently resurfaced. This was a car that was supposedly stolen from Classic Mustangs lot in Denver in the late 1990's. The fact that the hood still exists leads me to believe the car is still out there. I would gladly pay for info to track it down. I put a lot of hours into that car and I was a stupid kid without insurance on it while it was there.

C.G.
 

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Klutch,

The thread to the rip-off report in your post isn't working. I would like to know where you found the report for Terry Moreland, as I am one of the guys from whom a car went missing....
 

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Discussion Starter #11

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Can confirm he's a POS. Avoid. I had dealings with him when he was in Denver. When I asked him to fix his shop's poor work, he tried to run me around and then he accused me of stealing from HIM. He opened up in Castle Rock (30 miles away) with a different shop name. Shops move but if they have a good reputation do they rebrand? Do the math.
 

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Here's my thread about this jackwagon from back in the day:

https://forums.vintage-mustang.com/vintage-mustang-forum/645755-backwards-driveshaft.html

It's only been about about seven years but I feel a lot more wise and experienced with Mustangs and less naive with these shops. I was so adorable back then, new to the community, not wanting to name-and-shame anyone or cause trouble. Well that's him. I almost forgot about it. Thinking back, I'm a little sad I didn't curb stomp him. He's probably lucky this didn't happen in 2019, my ******* tolerance goes down every day.

The one plus side of dealing with him is I haven't paid anyone to do any work on my Mustang since. I've done it all myself.
 

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I took my car to his place once. Was asking him about my overheating issues. He told me that the original thermostat in a 1965 was a 180 and that anything over 195 was to hot and that he would shut the car down. I knew then that he had no clue what he was talking about. Never went back. I later heard a lot bad reviews about him.
 

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Regardless of reviews you find before or after any work is done everyone should perform their due diligence of research on any business or person in IMO.
 

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After dealing with this guy I learned my lesson: Avoid these "restoration" shops at all costs. They say they can "do it all" but they can't. If you are going to restore your car, let a mechanic do the mechanical. and electrical specialty shop do the wiring, a body shop do the body, etc. In any event, everything you've heard about Terry Moreland is true. He wakes up lying, cheating and stealing, and goes downhill from there. Stolen parts, terrible work, double billing, He keeps moving his shop for a reason. ... Here's his scam: You take your car in for restoration. He quotes you a price that seems fair, then you start getting bills and find out "that's not covered in the estimate" then parts go missing, then he slow-walks the project. When you get frustrated and end the project he hits you with a big bill that he hopes you cant afford and says "since you are not completing the project, I am taking off the discounts" and hopes you cant come up with the cash. Then he throws a mechanics lien on the car, repos it, then quickly sells it to a friend or family member. Then he sells your car to some guy looking for a project and repeats the process.
 

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After dealing with this guy I learned my lesson: Avoid these "restoration" shops at all costs. They say they can "do it all" but they can't. If you are going to restore your car, let a mechanic do the mechanical. and electrical specialty shop do the wiring, a body shop do the body, etc. In any event, everything you've heard about Terry Moreland is true. He wakes up lying, cheating and stealing, and goes downhill from there. Stolen parts, terrible work, double billing, He keeps moving his shop for a reason. ... Here's his scam: You take your car in for restoration. He quotes you a price that seems fair, then you start getting bills and find out "that's not covered in the estimate" then parts go missing, then he slow-walks the project. When you get frustrated and end the project he hits you with a big bill that he hopes you cant afford and says "since you are not completing the project, I am taking off the discounts" and hopes you cant come up with the cash. Then he throws a mechanics lien on the car, repos it, then quickly sells it to a friend or family member. Then he sells your car to some guy looking for a project and repeats the process.
If this indeed happened to you, that is terrible and should not happen under any circumstances.

But I would not parlay that into an indictment on ALL restoration shops. Some of the finest and most-ethical restoration shops in the country are full-service, so they can maintain full control of all aspects of quality and costs.

Shoot, one of the most amazing restorers I've ever known is a 1-man wrecking machine, a master-craftsman in ALL TRADES. He performed 100% of the work on several of my father's pre-war restorations (1924 Lincoln, 1921 Case, 1928 Model A, 1927 Cadillac, 1925 Dodge Brothers), and from fabricating broken transmission internals from scratch, to pouring Babbitt bearings, to upholstery (from scratch, to exacting original spec), to steel or aluminum fabrication in intricate detail, to wood framing, to convertible tops, body/paint, wood wheel restoration, etc.etc.. He does it all, to meticulous detail and mechanical perfection (all of the cars run/operate/perform as-new, you could drive coast-to-coast). Every one has one AACA Grand National and Special National awards, and one ('27 Caddy roadster) was runner-up for Zenith (highest award achievable, only one per year).

My other favorite shop, that's done my Mark II's and GT500KR and '60 Bonneville, is father and son. They outsource machine work, but that's about it. I've had class wins at both Amelia and Pebble with them, and again, the cars drive/perform as-new, as designed.

So I'm a big proponent of finding the RIGHT shop, and respecting a shop that has mastered all aspects, or as many as possible, in-house. Because trying to find high standards, in your area, moving from specialist to specialist.. That's tough.
 

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I 100% agree, finding the RIGHT shop is key. My car wasn't as much a project as it has been a life lesson. It went to a 2nd shop that I vetted thoroughly, or so I thought. He had the car for years, and destroyed the 1st engine through pure negligence. I have a $12000.00 boat anchor on an engine stand in the garage. I finally just took the car and finished it myself: Ended up in another shop to get the AC working. Will be going to a transmission shop to fix the leak in the tranny, then to a sound sop to fix the sound system that doesn't work at all. My take away: 1) Get everything in writing. Get a firm deadline. Put the money in an escrow account with a mediator managing the account such that if all the terms are not met, the shop doesn't get paid. Much better than the 2 law suits and years of litigation that I dealt with. I'm glad you found a good shop, that has not been my experience. and the expert witness I hired for the lawsuit said he makes a very good living because of unscrupulous "one stop restoration shops"
 
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