G
Guest
·Has anyone else felt ripped off after dealing with a mustang restoration shop?
I needed my cowl fixed. I called a local classic mustang parts store, and the recommended a shop that specialize in just classic mustangs.
I went there, and he quoted me 40 hours to do it. He said it would cost between $1,000 and $1,200.
I took the mustang to him the first monday in feburary expecting to have it back in 1-2 weeks. I just got it back last friday. But that isn't the painful part.
The painful part is the poor work, and the amount charged.
I gave him $500 down payment. A few months into it, he calls me and says its going to cost $3000 and he need another $1,000 to continue working on it!!!! I go there, and its all in pieces, so I obviously couldn't take it home and just forget it. I pay the $1000. He's very nice, and says that if I want he'll put on my new shelby hood, and apron since he'll have to paint the cowl anyway, he can paint those too. He also says he'll take care of some rust spots.
$3,000 is a lot of money. Double the first quote, but I figure at least he'll take care of some of the rust.
A few months later he calls and says he's moving to a new shop, and needs money. He says he's already gone past the $3,000 estimate, but he'll make me a deal. If I pay him the remaining $1,500 now, he'll stop charging, and finish the rest for *free*. I say okay, and go pay him another $1,500. Now $3,000 in total.
Months go by. Every week he promises it to be ready. Finally last friday he's done. I go there and they're still putting stuff back together! I wait, and 4 hours later they're finished. He says he totaled up all his hours, and it comes to $5,200.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
He said that since I paid him $3,000 and helped him during the move, that he'll knock off $1,000 thus leaving me with another $1,200!!!!
Thus, the initial estimate was $1,000. The amount paid was $4,200.00.
I didn't have my check book with me when I went to pick up the mustang, so he followed me 45 minutes home for me to write him a check. He couldn't wait 3 days for the mail.
Obviously I'm pissed. I don't know if there's anything I can do. Maybe complain to the BBB.
Also, the work he did is shotty. There are still rust places, and when he painted it, there are run marks in the paint! There clips missing on the side windows, fender bolts weren't tight, big gap in door now, etc, etc.
I needed my cowl fixed. I called a local classic mustang parts store, and the recommended a shop that specialize in just classic mustangs.
I went there, and he quoted me 40 hours to do it. He said it would cost between $1,000 and $1,200.
I took the mustang to him the first monday in feburary expecting to have it back in 1-2 weeks. I just got it back last friday. But that isn't the painful part.
The painful part is the poor work, and the amount charged.
I gave him $500 down payment. A few months into it, he calls me and says its going to cost $3000 and he need another $1,000 to continue working on it!!!! I go there, and its all in pieces, so I obviously couldn't take it home and just forget it. I pay the $1000. He's very nice, and says that if I want he'll put on my new shelby hood, and apron since he'll have to paint the cowl anyway, he can paint those too. He also says he'll take care of some rust spots.
$3,000 is a lot of money. Double the first quote, but I figure at least he'll take care of some of the rust.
A few months later he calls and says he's moving to a new shop, and needs money. He says he's already gone past the $3,000 estimate, but he'll make me a deal. If I pay him the remaining $1,500 now, he'll stop charging, and finish the rest for *free*. I say okay, and go pay him another $1,500. Now $3,000 in total.
Months go by. Every week he promises it to be ready. Finally last friday he's done. I go there and they're still putting stuff back together! I wait, and 4 hours later they're finished. He says he totaled up all his hours, and it comes to $5,200.00!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
He said that since I paid him $3,000 and helped him during the move, that he'll knock off $1,000 thus leaving me with another $1,200!!!!
Thus, the initial estimate was $1,000. The amount paid was $4,200.00.
I didn't have my check book with me when I went to pick up the mustang, so he followed me 45 minutes home for me to write him a check. He couldn't wait 3 days for the mail.
Obviously I'm pissed. I don't know if there's anything I can do. Maybe complain to the BBB.
Also, the work he did is shotty. There are still rust places, and when he painted it, there are run marks in the paint! There clips missing on the side windows, fender bolts weren't tight, big gap in door now, etc, etc.