Don't know if Costco is throughout the states but I ordered a digital camera over the net and took it on vacation. While at Universal Studios, I went to hand it to my wife and I dropped that sucker! Basically the two halves of the camera were out of alignment and the door to the battery was busted. My son put a bandaid (yes!?) on the door and we took more pix with it (still worked OK). When we returned home we took it back to Costco and they gave us a full refund (told them we dropped it) as well as the cost for shipping! Got home and ordered another one and after 3 days received a fresh new camera. Go Costco!!!!!!!