Vintage Mustang Forums banner

1 - 20 of 24 Posts

·
Registered
Joined
·
403 Posts
Discussion Starter #1
Has anyone here had a problem with the Mustang Depot in Las Vegas? I ordered a complete T5z 5-speed conversion kit from them in NOVEMBER 2018 which cost me well over $40000, and have yet to receive all of the parts I'm supposed to receive. They have even sent me incorrect parts for the conversion. I have been very patient with them thinking that they would eventually get it right and get me the parts that I paid for but im going into 8 months now and they don't even answer the phone when I call. I've tried e-mailing them and I don't get any response. This is the WORST Mustang Vendor I have ever dealt with and I have been buying mustang parts for a long time. Since I have been unable to get satisfaction resolving my problem for 8 MONTHS, I feel it is my duty to notify my fellow mustang enthusiasts so you also don't get screwed over. DONT BUY PARTS FROM MUSTANG DEPOT IN LAS VEGAS, YOU WILL GET SCREWED OVER LIKE I DID.
 

·
Registered
Joined
·
4,817 Posts
Time to cut and run. If they are in trouble financially you need to get what you can before they go under. Try to get your money back through your credit card company.
 

·
Registered
Joined
·
6,606 Posts
That was a typo, it should read over $4,000
Coincidentally, the only component I purchased from them (M Depot) when I did my conversion in 2010(?) was the adapter plate for my T5z to the tranny. All my other parts came from Modern Driveline and a bone yard. Sorry to learn of your bad experience.
Not much of a consolation, but, I've learned from many here since, of the bad experiences with any number of the past vendors. except for NPD, Virginia Classic Mustang etc. The others (Sacramento Mustang, Mustang Unlimited, Mustang Depot etc) have faded in some respect or another, for one reason or another.
 

·
Registered
Joined
·
669 Posts
As I said in a previous post. They suck. Everyone complains about CJ. But Mustang Depot is bad....
 

·
Registered
Joined
·
34,286 Posts
On their website "contact us" page:

After over 20 years of service in the industry, Mustang Depot has become insolvant and was forced to close it’s doors… We truly appreciate the support over the years and wish our customers a heartfelt farewell.
 

·
Registered
Joined
·
3,734 Posts
Unless you go to the "Contact Us" page, there really isn't anything that lets a potential customer know that they are no longer in business. I just put a 64-66 Bumper Kit in a shopping cart, and then went to pay. You would think they would shut it all down. No, I wasn't really trying to buy anything, but that "We're insolvant (sic)" notice should be on the front page.
 

·
Dimples
Joined
·
3,752 Posts
Man, that’s a bummer. I don’t have any personal experience with them, but counting Dallas Mustang, that’s two long time Mustang parts vendors gone in the last few months.
 

·
Premium Member
Joined
·
10,039 Posts
Man, that’s a bummer. I don’t have any personal experience with them, but counting Dallas Mustang, that’s two long time Mustang parts vendors gone in the last few months.

It appears that there will be a fallout in the Mustang parts selling business as the "the big boys" (NPD, CJ, VCM, Summit) dominate the market. I believe Laurel Mountain has also closed. Those smaller vendors just can't compete in today's internet market. I don't live close enough to drive to any of the vendors but for somebody who was close enough to drive to one of the shuttered businesses it will mean no more instant access to parts.
 

·
Registered
Joined
·
1,756 Posts
I did a dive into what was up with them a month or two ago in another thread. The business license was expired and the corp was late with state fees. The guy listed on the papers had a bunch of civil finance cases against him. Looked to be a slow motion train wreck.
 

·
Registered
Joined
·
441 Posts
Call your credit card company immediately for a charge-back. You have not received what you paid for. Notify them now! Maybe you'll have some protection from them.
 

·
Registered
Joined
·
1,473 Posts
It appears that there will be a fallout in the Mustang parts selling business as the "the big boys" (NPD, CJ, VCM, Summit) dominate the market. I believe Laurel Mountain has also closed. Those smaller vendors just can't compete in today's internet market. I don't live close enough to drive to any of the vendors but for somebody who was close enough to drive to one of the shuttered businesses it will mean no more instant access to parts.
Laurel mountain has been closed for a few years. It wasn't the big guys that put kevin out of business, it was his inability to properly run a business. Not to mention the the place was a dump.
 

·
Registered
Joined
·
72 Posts
Interesting news as I ordered a part from Mustang Depot and did not receive it after more than a month, even though they assured me it was "On the way." After checking with the manufacturer of the part, I was told it had never been ordered by Mustang Depot. I filed a claim with Visa and was not billed. I wondered at the time if something fraudulent was going on with the company. This thread confirms my suspicions. I'm happy I didn't get cheated by them.
 

·
Registered
Joined
·
6,606 Posts
Geez, it looks like I need to go through my vendor catalogs and throw out a bunch. I've ordered from all of these vendors at some point, over the years.
 

·
Registered
Joined
·
4,817 Posts
Having visited both Dallas Mustang and Mustang Depot over the last few years I can say I wasn’t impressed by either of them. MD did have a few interesting things for sale, but their customer service sucked and they had very little in stock. their prices seemed to have a Vegas premium on them too.
 
1 - 20 of 24 Posts
Top